Austrian Chalet Holidays | Welove2ski
Ski Holiday

Is the Future of Austrian Chalet Holidays in Doubt?

Austrian Chalet Holidays | Welove2ski
Photo: © Maestrotravel

With a fortnight to go to the opening of the ski season it’s beginning to look as if all the main Alpine countries have declared war on elements of the traditional British ski holiday, with both Austria and Italy now joining the fray.

First it was the French with their continuing ban on ski hosting. Then along came the Swiss declaring a minimum wage for chalet staff that sent the big tour operators scurrying away in search of fresh pastures. No sooner had they found them in Austria – with a dramatic increase in volume of skiers booking holidays there for this winter – than their new hosts come up with a change in the law that tolls the death knell for mid-prices chalet holidays in all Austrian resorts. It hasn’t happened yet, but it now seems that an amendment to the Austrian Anti-Wage Dumping Act is set to become law this Thursday.

The amendment means that the estimated 500 reps, chalet hotel staff and chalet hosts already employed for this winter by British tour operators will have to be paid the minimum wage for the Austrian hotel industry. This would be on top of the usual chalet staff salary package that normally includes accommodation, board, ski pass, insurance, travel and overtime shift payments. What’s more, Austrian employees get paid for 14 months not 12, so ski staff would have to be paid for seven months. For non-compliance, tour operators could face fines of up to 20,000€ for a first offence – on top of the backlog in wages and social security payments.

Austrian Chalet Holidays | Welove2ski
Chalet staff in Hinterglemm. Photo: © Inghams.

If the law is ratified, as expected, it will come into effect from New Year’s Day. Because of the short time scale it seems likely that some form of amnesty for this winter season will be agreed. Holidays this season are unlikely to be affected, but in the longer term such regulations would make it impossible for tour operators to continue to offer chalets and chalet-hotel packages in the traditional fashion on the present scale of reasonable prices.

Andy Perrin, British boss of Hotelplan which includes Inghams, Ski Total, and Esprit Ski said: “It’s one more kick in the teeth. We first heard about this only a fortnight ago and we are trying to make sense of it.

“We take extreme exception to the suggestion that we are wage dumping. On the salary packages that we offer, what our staff have in their pockets is considerably more than anyone on the minimum wage in the UK.

“We do not see this as the way to go about such far-reaching and Draconian change. We have staff contracted for the season and already in place in Austria. We have our first guests arriving in a fortnight and our brochures for winter 2015/16 are due out in three weeks. Yet these regulations supposedly start from January.”

Austrian Chalet Holidays | Welove2ski
Sestriere. Photo: © Crystal Ski.

And that’s not the only new front in the Alps…

British tour operators including Crystal and Inghams have now suspended all ski hosting in Italy as well as in France. The move came after the Ski Schools’ Association in Piedmont – this included Sestriere, Sauze d’Oulx and the other Milky Way resorts – announced in no uncertain terms that hosts would be arrested, prosecuted, and fined or imprisoned if they took holidaymakers around the pistes this winter.

Both Inghams and Crystal said they were withdrawing their hosting services with great reluctance, but because of the threats to staff they were left with no choice.

You begin to ask yourself: does the rest of Europe want us to come skiing at all?

About the author

Peter Hardy

An editor at Welove2ski, Peter is also writes about skiing for The Daily Telegraph and Daily Mail. He first put on skis as a child on a family holiday, and has since been to some 500 resorts around the world.

4 Comments

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  • God forbid that different countries have different costs of living, and that people working in those countries should be expected to provide comparable wages…

    • Hi Jenny, we are simply reporting the facts as they are. The jury is out on whether the UK tour operator way of doing things is acceptable, or whether the Austrian law is fairer. It’s not for us to decide! No doubt some solution will be arrived at before New Year’s Day.

  • When your needs for accommodation, food, transport, bills from council tax to petrol and utilities are covered by your employer and do not come out of your salary, cost of living is not really relevant. This is a great shame for the young people (of all nationalities) currently in their teens and younger who will lose the opportunity to do a season (any ex seasonnaire will tell you it was the time of their life) and for the holidaymakers who love skiing but will be priced out of the ski holiday market by misguided application of laws which are designed to prevent exploitation and are of little interest to your average chalet host who is far from exploited – making the most of the opportunity to do a load of skiing, party like mad, make new friends and perhaps learn a bit about hospitality before a more mundane life of employment follows. Ultimately everyone is a loser, even the taxman.

    • Nothing prevents young people to seek jobs directly. They will get paid more even when all so-called deductions are taken into account (they will be entitled to heavily discounted passes and have a better choice of accommodation) and usually for working less hours and having a holiday entitlement. The laws are designed not only to prevent exploitation but also to prevent wage-dumping, which is considered an anti-competitive practice. Maybe TOs should look more carefully in their cost structure instead of crying out how their customers will be priced out of the holiday market. If the only way these TOs are staying in business is by paying sub-par wages and exploiting the fact that people are not familiar with the market, maybe they shouldn’t be in this business to start with